Customer Testimonials
Danielle took good care of me & my Gladiator.
Mike in service really helped me out. Got a check engine light on and had my car serviced got it back Early morning the following day. Great team of people at this shop
Went to Anderson Jeep in Lake Havasu City on Oct 19th, to find out where my evap leak was, figuring I would have to leave my 2017 JKU overnight. Met Danielle Delgado in the service dept first off, she made me comfortable right away about leaving my Jeep there. She told me that in an hour or so they would take my Jeep in (short staffed). In 2hrs, I received a text from Danielle stating that she was just working with my warranty co, but my Jeep was finished! I really thought it would take 2 days! The whole time Danielle kept ...
Excellent service. Excellent people
frendly pleasant personal.
The Anderson group is the fastest and friendliest car dealership I have dealt with in a long time.. Let them show you the way a Dealership should treat it customers. Always helping or asking if there is anything you need while you wait for your car to be serviced..
I took my ram in cause I was having a problem with the suspension. I even had a couple of videos showing what it was doing. They had my truck all day and at the end of the day they said they couldn’t find anything wrong with it. To top that they told me the mechanic was out driving it and it never faulted while he was driving it. Also I was told the company didn’t pick up any fault codes on any of it. Well I’m my opinion a good mechanic should be able too see ...
Nice people, good selection, fine service. Been buying cars from them for close to 20 years. Why look anywhere else?
They said it would be approximately 1hour and took 45min they were very nice to work with
Friendly, smooth service
Easy to work with, great service
Brent went above and beyond to help me!
Quick friendly service both from parts and service departments. I'm from Maine and yoour staff managed to squeeze me in for repairs with minimal delay so I could keep on schedule with my trip plans. Thank you for your help and support.
Work on bed cover was good. Only complaint was I was quoted 170 for labor and was charged 270. From the time my truck went in at a little past 11 untill i saw it in the lot finished was about 12:45. There are cameras to check this timeline I am sure. That is nearly $180 an hour for labor. A tad excessive in my opinion.
Great customer service, people and work!
Danielle was amazing. Customer service is excellent.
I love Anderson group there staff beyond friendly and super welcoming 🙏 😊
Thanks you guys for an excellent, non stressful deal. The young man and lady that worked it out. Enjoy seeing Waren and some other friends, that treated me like I never left. Wish you all well. Maxie
Absolutely smooth vehicle purchase. Wade & Ronnie were great through the entire process & although I was nervous & hesitant about getting into a payment, they made it very pleasurable & hassle free. Good work guys.
Ashley and her team did an amazing job! They were straight forward, friendly, and helpful from the second I stepped on the lot and everyone involved was super knowledgeable about the process and their product. This is not my first purchase from this location and will not be my last, thanks guys!!
Thank you Brent and Nate for exemplary customer service. Anderson supplies trusted service and technicians for my Mini Cooper and TrailHawk. You are appreciated.
Very pleased with the service. Will be back!
Great experience-Nick was fantastic taking care of us!!!
Service center is always nice, worked with Danielle this time. Great communication via their text app.
Great customer service, great help and support. I would definitely purchase from Anderson again!
I came into the dealership through Sam's club auto program. Unfortunately due to these crazy times the vehicle I had in mind had been sold. I was treated very well and informed about other possibilities. I listened to them and made a decision on which vehicle I would consider. They brought it up and we test drove it. After that we talked pricing and financial then we made the deal. Overall I didn't feel pressure to buy and will let others know as well.
Well I was there at 8 and the door was locked. It was raining pretty hard. Then the computers went down because of a power outage. So it took 2 hours to get my key fob and get it programed. I had an appointment at 8. So not really happy. But the coffee was good and great free snacks. Also I asked if the service guy could look at my lug nuts. Because they are weird and don't fit a regular lug wrench. They said they didn't have time. It takes like 3 seconds to look at them. So overall not satisfied.
Fast and smooth transaction. I was treated great! Highly recommended
Amazing service! Brent and the staff at Anderson Chrysler went above and beyond my expectations! I will most certainly return!
Service department always great. Special thanks to Brent in service department always friendly.
clean, cool danielle super nice. on time
Efficient work doing recalls. Brent made sure all was completed in a timely manner! Kudos to Anderson Jeep!
Herman in Service is Great. He addresses all my need perfectly. Thanks again for another good job
The staff was very friendly, helpful and didn’t pressure us at all. Seem to be knowledgeable and willing to help any way they could.
Very helpful and knowledgeable
I have bought three cars now from Anderson Chrysler, Lake Havasu City, AZ. This is mainly because of Nick, in service. Thank you for always being there
Excellent service and quality work
Took my truck in to be checked and they were fast and honest. They could have charged me for something I didn’t need but instead showed me the real problem which ended up costing me nothing. Would recommend for any service.
Thank you Anderson Crystler, I’m super happy with my 2018 Jeep Cherokee! The sales team was very professional and answered all my questions and concerns.
Always friendly and professional
Thank you Mike. Great service and super fast ordering and servicing my new tires!
The overall staffs are great, including James, Wade, Levi, and Katrina who made everything to occur without problem. We trade in our 2012 F150 XLT 365hp 4x4 Eco boost with less 51000 mileage and purchased 2021 Jeep Gladiator Willys 4x4. It’s all amazing services from Anderson Chrysler Jeep of Lake Havasu City, Arizona 86404. Sergeant, USMC Close Combat Instructor, Marine Sniper
Danielle (service advisor) was very informative, efficient, and caring. The shuttle service is much appreciated!🙌
We just got a low mileage used vehicle and the battery was dead. Anderson auto group arranged towing and then had the battery replaced. Everyone I worked with was professional and customer service oriented. Next time we need a vehicle we will be back.
Everyone was friendly, knowledgeable and professional at Anderson Chrysler Dodge Jeep Ram. Thank you for your timely and courteous service. You will see us again soon! -MN
Well, when you here from them they are very polite, but that's the problem, the service department is NOT efficient and communicating with you. I needed service on my vehicle twice and twice they haven't returned my calls, I have to chase them.
*Update* For my very first time ever experiencing a car dealership, Anderson Chrysler is doing their best to get me settled in a vehicle that fits my budget, there were a few hiccups amongst the staff in sales, not saying names as they are doing their best to get my situation corrected. Wasn’t the best first impression but work ethic is good and the people there are fair and wont rip you off. Beware, make sure to read the paperwork and double check everything on the car before you buy😁
Awesome staff & service.
Excellent service. Five star all the way!
Excellent customer service Will absolutely use this dealership in the future
Our experience with Wade was very amazing, he is very professional and proud with what he does and does everything he possibly can to help out in any way and to help keep things simple, fast, and efficient! Great job Wade!!!
Cameron and Jay have been amazing, I’m so happy that they weren’t super pushy and I got a vehicle that I love!
Brent is a awesome service adviser! He went above and beyond my expectations!!
Mike explained all the issues found during the inspection clearly and gave pricing so I could decide what to go ahead and get done.
