Frequently Asked Questions

Our dealership is conveniently open to serve you:

Sales Department: Contact us at 928-764-9457 for current sales hours.

Service Department: Call 928-764-0448 for service hours and appointments.

Parts Department: Reach us at 928-764-8362 for parts availability and hours.

We recommend calling ahead or scheduling online to ensure we can accommodate your needs at your preferred time.

We're proud to serve Lake Havasu City and the surrounding areas. You can find us at:

3920 North Highway 95Lake Havasu City, AZ 86404

Our dealership is easily accessible from Highway 95, making it convenient for customers throughout the region including Bullhead City and Parker.

Anderson Chrysler is your premier destination for all Stellantis brands, including:

• Chrysler - Pacifica, Voyager, and 300 models
• Dodge - Durango, Hornet, and performance vehicles
• Jeep - Wrangler, Gladiator, Grand Cherokee, Cherokee, Compass, and Renegade
• Ram - Ram 1500, 2500, 3500, and Chassis Cab trucks

We carry an extensive inventory of both new and high-quality pre-owned vehicles to fit every lifestyle and budget.

At Anderson Chrysler, we pride ourselves on transparency and customer satisfaction:

• No Dealer Add-Ons: The price you see is the price you pay - no hidden fees or surprise charges
• Top-Quality Service: Expert technicians with state-of-the-art equipment and genuine Mopar parts
• Extensive Inventory: Wide selection of new and pre-owned vehicles
• Customer-First Approach: Friendly, knowledgeable sales team dedicated to finding your perfect vehicle
• Community Commitment: Proud to serve Lake Havasu City and surrounding areas

You can easily browse our complete inventory online at www.andersonchrysleraz.com. Our website features:

• Detailed photos and specifications for every vehicle
• Advanced search filters by make, model, price, features, and more
• Real-time availability and pricing
• Ability to schedule test drives online

You can also visit our showroom in person to see our vehicles up close and speak with our knowledgeable sales team.

Absolutely! We encourage test drives so you can experience your potential new vehicle firsthand. You can:

• Schedule a test drive online through our website
• Call our sales department at 928-764-9457
• Walk in during business hours - we'll do our best to accommodate you

Our sales team will ensure you have plenty of time to test the vehicle in various driving conditions to make an informed decision.

Yes! We accept trade-ins and offer competitive values for your current vehicle. Here's how it works:

• Get an instant online trade-in estimate through our website
• Bring your vehicle to our dealership for a comprehensive appraisal
• We'll provide a fair market value offer based on condition, mileage, and market demand
• Your trade-in value can be applied directly toward your new or pre-owned vehicle purchase

We accept all makes and models, regardless of where you originally purchased your vehicle.

Yes! We offer a diverse selection of high-quality pre-owned vehicles, including Certified Pre-Owned (CPO) options. Our pre-owned inventory includes:

• Thoroughly inspected vehicles that meet our quality standards
• Certified Pre-Owned vehicles with extended warranties and additional benefits
• Detailed vehicle history reports available
• Various makes and models to fit different budgets

Every pre-owned vehicle undergoes a comprehensive inspection to ensure reliability and performance.

Anderson Chrysler offers flexible financing solutions to fit your budget:

• Traditional Auto Loans: Competitive rates through our network of trusted lenders
• Lease Options: Lower monthly payments with flexible terms
• Special Manufacturer Incentives: Take advantage of current Chrysler, Dodge, Jeep, and Ram offers
• Credit Assistance: We work with all credit situations, including first-time buyers

Our finance team will work with you to find the best payment plan for your situation.

Yes! Getting pre-qualified is quick and easy:

• Get prequalified in seconds through our online application
• No effect on your credit score during the initial pre-qualification
• No SSN or DoB required for the initial estimate
• Receive an instant decision to help you shop with confidence

Pre-qualification helps you understand your budget before you start shopping, making the buying process smoother and faster.

We work with customers across all credit spectrums! Whether you have:

• Excellent credit
• Good credit
• Fair credit
• Poor credit or past credit challenges
• No credit history (first-time buyers)

Our experienced finance team has relationships with multiple lenders and will work diligently to secure financing that works for you. Don't let credit concerns stop you from applying - we're here to help!

To streamline your purchase, please bring the following documents:

• Valid driver's license or government-issued ID
• Proof of insurance (or we can help you arrange coverage)
• Proof of income (recent pay stubs, tax returns, or bank statements)
• Proof of residence (utility bill, lease agreement, or mortgage statement)
• Trade-in documents (if applicable): title, registration, and payoff information

Having these documents ready will help expedite the financing and purchase process.

Scheduling service at Anderson Chrysler is convenient and flexible:

• Online Scheduling: Use our website to book your preferred date and time 24/7
• Call Us: Contact our service department at 928-764-0448
• Walk-In: Visit our service center during business hours
• Express Lane: For quick services like oil changes, we offer express service options

We recommend scheduling in advance to ensure your preferred time slot is available.

Our state-of-the-art service center provides comprehensive automotive care:

• Routine Maintenance: Oil changes, tire rotations, fluid checks, filter replacements
• Brake Service: Inspections, pad replacement, rotor resurfacing
• Tire Services: Sales, installation, balancing, alignment, and repairs
• Engine Diagnostics: Computer diagnostics and check engine light analysis
• Transmission Service: Fluid changes and repairs
• Electrical Systems: Battery testing, alternator service, starter repairs
• Heating & A/C: Climate control system maintenance and repairs
• Major Repairs: Engine and transmission overhauls, suspension work
• Recall Service: Free recall repairs using genuine Mopar parts

While we specialize in Chrysler, Dodge, Jeep, and Ram vehicles, our expert technicians are trained to service most makes and models. We use:

• State-of-the-art diagnostic equipment
• Genuine Mopar parts for Stellantis vehicles
• Quality aftermarket parts for other brands
• Factory-trained and certified technicians

Contact our service department to confirm we can service your specific vehicle.

Yes! We regularly offer service specials and Mopar coupons to help you save on maintenance and repairs:

• Check our website for current service specials
• Sign up for our email list to receive exclusive offers
• Ask about seasonal promotions and maintenance packages
• Mopar coupons available for genuine parts and accessories

Our service advisors can help you find the best deals for your specific service needs.

Our Express Lane is designed for customers who need quick, routine maintenance services:

• Fast oil changes and fluid top-offs
• Quick tire rotations
• Multi-point inspections
• Filter replacements
• Minimal wait times

The Express Lane is perfect when you're short on time but need essential maintenance completed quickly and professionally.

Yes! We understand that unexpected repairs can strain your budget. Our Service Now, Pay Over Time program allows you to:

• Get the service your vehicle needs immediately
• Spread payments over manageable installments
• Avoid delaying critical repairs
• Flexible payment plans available

Ask your service advisor about payment plan options when scheduling or dropping off your vehicle.

Absolutely! Our Parts Center makes it easy to get the parts you need:

• Order Online: Browse and order parts through our website
• Call to Order: Contact our parts department at 928-764-8362
• Visit In Person: Our parts counter staff can help you find exactly what you need
• Genuine Mopar Parts: We stock authentic OEM parts for optimal performance

We can also special order parts that aren't currently in stock, typically with quick turnaround times.

Our Parts Center stocks a comprehensive inventory including:

• Genuine Mopar Parts: Engine components, filters, belts, hoses, and more
• Performance Parts: Upgrades for enhanced power and handling
• Accessories: Running boards, tonneau covers, bed liners, roof racks
• Wheels & Tires: OEM and aftermarket options
• Interior Accessories: Floor mats, seat covers, cargo organizers
• Exterior Accessories: Grille guards, light bars, mud flaps
• Maintenance Items: Oil, fluids, wiper blades, batteries

Browse our vehicle accessory brochures online or in-store for customization ideas.

Yes! Our certified technicians can professionally install any parts or accessories purchased from our Parts Center:

• Expert installation ensures proper fit and function
• Warranty protection on parts and labor
• Schedule installation when you order your parts
• Competitive labor rates

Professional installation gives you peace of mind that your parts are installed correctly and safely.

Our Tire Finder tool helps you quickly identify the perfect tires for your vehicle:

• Enter your vehicle information to see compatible tire options
• Compare brands, sizes, and prices
• View tire specifications and customer reviews
• Schedule installation when you order

Whether you need all-season, performance, or off-road tires, our Tire Finder makes selection easy.

New Chrysler, Dodge, Jeep, and Ram vehicles come with comprehensive manufacturer warranties:

• Basic Warranty: 3 years/36,000 miles (whichever comes first)
• Powertrain Warranty: 5 years/60,000 miles coverage on engine and transmission
• Corrosion Warranty: Protection against rust-through perforation
• Roadside Assistance: 24/7 support during warranty period

Specific warranty terms may vary by model and year. Ask your sales representative for complete warranty details on your vehicle of interest.

Yes! We offer Mopar Vehicle Protection extended warranty plans that provide:

• Coverage beyond the manufacturer's warranty
• Protection against expensive repairs
• Flexible coverage levels and terms
• Transferable to future owners (adds resale value)
• Honored at any authorized dealership nationwide

Extended warranties can be purchased with your vehicle or added later. Our finance team can explain all available options and help you choose the right coverage.

Checking for recalls is easy and important for your safety:

• Visit our website and use the Mopar Recalls tool
• Enter your Vehicle Identification Number (VIN)
• Instantly see if any recalls apply to your vehicle
• Call our service department at 928-764-0448 for assistance

Recall repairs are always FREE and performed using genuine Mopar parts. Don't delay - schedule your recall service today to ensure your vehicle's safety and performance.

If you receive a recall notice for your vehicle:

• Don't ignore it - recalls address important safety or performance issues
• Contact us immediately to schedule your free recall repair
• Bring your recall notice when you come in for service
• All recall repairs are free - no cost for parts or labor

Our service team will complete the recall work efficiently and get you back on the road safely.

Yes! We're proud to support those who serve our community and country. We offer special programs for:

• Active duty military personnel
• Veterans
• First responders (police, fire, EMT)
• Healthcare workers

Additionally, Chrysler, Dodge, Jeep, and Ram frequently offer manufacturer incentives for military members and first responders. Contact our sales team to learn about current offers and eligibility requirements.

Absolutely! We purchase vehicles outright, even if you're not buying from us:

• Get a free online appraisal through our website
• Bring your vehicle in for an in-person evaluation
• Receive a fair market value offer
• We handle all paperwork and payment

We're always looking to expand our pre-owned inventory with quality vehicles. All makes and models considered!

Yes! We want to make your vehicle purchase as convenient as possible. Depending on your location and circumstances, we may be able to:

• Deliver your new vehicle to your home or office
• Complete paperwork remotely
• Arrange for vehicle pickup if you're unable to visit the dealership

Contact our sales team to discuss delivery options and availability for your specific situation.

Never miss out on great deals! Stay connected with Anderson Chrysler:

• Visit our website: Check our Specials page regularly for current offers
• Email newsletter: Sign up to receive exclusive deals directly to your inbox
• Social media: Follow us for announcements, events, and promotions
• Call us: Our team can tell you about current manufacturer incentives and dealership specials

We frequently offer special financing rates, cash back incentives, and service discounts throughout the year.